Secure & Convenient Payments
Payment Information
Learn about our secure payment methods, policies, and how we protect your financial information
Accepted Payment Methods
Choose from multiple secure payment options that suit your preference
Credit & Debit Cards
Visa, Mastercard, Verve, and other major cards
- Instant processing
- Secure encryption
- Widely accepted
Bank Transfer
Direct transfer from your bank account
- No additional fees
- Secure processing
- Instant confirmation
Mobile Money
Pay using your mobile wallet
- Quick and easy
- Available 24/7
- Secure transactions
Cash on Delivery
Pay cash when your order arrives
- No upfront payment
- Pay on arrival
- Available in select areas
Your Security is Our Priority
We use industry-leading security measures to protect your payment information
SSL Encryption
All payment data is encrypted using industry-standard SSL/TLS encryption protocols.
PCI Compliance
We comply with PCI DSS standards to ensure your card information is handled securely.
Secure Gateway
Payments are processed through Monnify, a trusted and secure payment gateway.
Fraud Protection
Advanced fraud detection systems monitor all transactions for suspicious activity.
How Payment Works
Select Payment Method
Choose from credit/debit card, bank transfer, mobile money, or cash on delivery during checkout.
Secure Processing
Your payment is processed securely through our encrypted payment gateway. We never store your full card details.
Instant Confirmation
Receive immediate confirmation via email and SMS. Your order is then processed and prepared for delivery.
Refund Policy
Eligible for Full Refund
- Orders cancelled within 5 minutes of placement
- Incorrect or missing items in your order
- Orders that fail to arrive within the promised time
- Damaged or spoiled food upon delivery
Refund Processing Time
Refunds are typically processed within 5-7 business days, depending on your payment method. Bank transfers may take longer. You'll receive a confirmation email once the refund is initiated.
How to Request a Refund
Contact our customer support team within 30 minutes of delivery (for order issues) or immediately after cancellation. Provide your order number and reason for the refund request.
Payment FAQs
Need Help with Payments?
Our support team is available 24/7 to assist you with any payment questions or issues